Manager, Human Resources Management Systems (HRMS)

At McCarthy Tétrault, we offer challenging and rewarding career opportunities and are delighted to have been selected for the eleventh consecutive year in 2023 as one of Canada’s Top 100 Employers and one of Canada’s Best Diversity Employers. Our culture is built on professional excellence, collaboration, innovation, thought leadership and entrepreneurialism. We embrace inclusion in all its forms and we provide the tools and opportunities to help our people develop to their full potential.

This position can be based out of Toronto, Calgary or Vancouver. McCarthy Tétrault employees benefit from a hybrid work environment.

As a Manager, Human Resources Management Systems (HRMS), you will be:

Providing day to day management of the HRMS system and other HR systems: This involves overseeing the implementation, maintenance, and upgrades of all systems within the HR Technology & Analytics team. This role is responsible for ensuring the system(s) is running effectively and efficiently, and that it meets the needs of the organization.

• Managing a team of HRMS Sr. Data Analyst and HR System Admin, who are responsible for gathering and analyzing HR data to inform HRMS system decisions. This includes managing their workload, providing guidance and support, and ensuring they are following best practices and standards.
• Ensuring accurate and up-to-date employee data is stored in the HRMS system. This includes maintaining employee records, managing time and attendance, and managing benefits information. Collaborating with other groups of the firm to ensure their people data needs are met.
• Developing, and Managing reporting framework and reporting on HR metrics, such as turnover rates, headcount, compensation, payroll and ad hoc reporting as required.
• Developing training (and materials) as well as communication plans for all users including HR staff and managers on how to use the HRMS system. Ongoing development of training materials, conducting training sessions, and providing support.
• Managing relationships with HRMS vendors and service providers.
• Reviewing and managing the release process for HRMS system updates and enhancements. This includes coordinating testing and deployment, communicating changes to stakeholders, and ensuring system availability during the release process.
• Researching and staying current with trends, best practices, new technologies and relevant laws to ensure the HRMS system is compliant with all laws and regulations, such as the GDPR, Law 25 (Canada-Privacy and Data Governance) and PIPEDA.
• Providing thought leadership, vision, and conceptual ideas around enabling technology and workforce analytics.
• Ensuring system compliance with all other firm technologies that rely on the HRMS system.
• Overseeing and implementing sound people data security processes in conjunction with internal policies.
• Planning and creating comprehensive reporting solutions and data analytics to highlight useful information and support decision making.
• Liaising with COE’s and internal stakeholders to understand business needs and provide enabling technology and tools utilizing data from various systems for reporting and workforce analytics.
• Participating as an subject matter expert in other functional area projects.
• Collaborating with internal stakeholders to build and maintain the strategic roadmap for people and reporting technology.

As our ideal candidate, you will distinguish yourself by the following profile:

• Bachelor degree (4 years) in a related discipline such as Human Resource Management or Information Systems, or equivalent combination of education and experience.
• Five 5+ years related Human Resources experience with demonstrated in-depth experience using an HRMS/HRIS (i.e. UKG, Workday, ADP etc). Experience in a professional services environment an asset.
• Experience leading or supporting complex technology projects from conception to implementation.
• CPHR, Certified Payroll Manager (CPM and/or Certified Employee Benefits Specialist (CEBS), considered an asset.
• Training in Project Management or Lean Six Sigma an asset.
• Demonstrated understanding of HR processes including (but not limited to) Payroll and Benefits, Talent Management, employee lifecycle.
• Strong analytical and problem-solving skills.
• Proven track record of building relationships with key stakeholders, vendors, and clients.
• Strong understanding of reporting tools and dashboard metrics.
• Knowledge and ability to troubleshoot and resolve software, hardware and network problems.
• Ability to write effective Standard Operating Procedures.
• Demonstrated ability to lead a team, and to motivate and empower staff.
• Demonstrated ability to work collaboratively with internal and external stakeholders with a clear focus on inclusion, diversity, equity.
• Excellent communication skills including the ability to facilitate, present complex information, as well as to negotiate and persuade others.

As a member of the McCarthy team, you will have access to:

• Outstanding benefits from day one, including insurance premiums paid by the Firm and wellness and technology reimbursements.
• Competitive compensation, paid overtime and generous time off, including a day off to volunteer and a day off for your birthday.
• A commitment to professional development and growth opportunities for our people at all levels, supported by a culture that fully embraces and encourages two-way feedback.
• Strong community involvement and a commitment to equity, diversity and inclusion.
• A collaborative, cohesive culture that connects lawyers and business teams through collective purpose.

We thank all applicants for their interest in McCarthy Tétrault; however, only chosen applicants will be contacted. We regret that we are unable to respond to individual inquiries about application status. McCarthy Tétrault is an equal opportunity employer that fosters an inclusive, equitable, and accessible environment. Please notify us if you require accommodation at any time during the recruitment process.