Coordinator, Program Accreditation, Practice Supports & Resources, Professional Development and Competence

September 17 2021
Industries Legal
Categories Generalist, Legal, Paralegal, Professionals, Support staff
Toronto, ON • Remote

JOB PURPOSE:

The Coordinator, Program Accreditation is responsible for supporting the program accreditation process, assessing applications for accreditation of programs containing professionalism content and ensuring the applications are processed and approved or denied within fifteen business days of the application date. The incumbent will be responsible for communicating with Law Society employees, licensees and external providers about their program applications and will respond to queries from licensees and providers about the accreditation process. In addition, the incumbent is responsible for assessing, processing and following up with applications for accreditation of alternate eligible educational activities involving professionalism content.

This position will work remotely from a home based office.

QUALIFICATIONS REQUIRED:

  • A college diploma and a Law Clerk designation or equivalent legal training.
  • A minimum of 3 years’ experience in a legal or adult education environment, with the ability to use initiative in working independently and as a member of a dynamic and integrated team.
  • Good grasp of delivering solid customer and administrative services in a confidential environment.
  • Knowledge of the Law Society, including organizational structure, services, mandate, rules and regulations.
  • Ability to perform a detail-oriented review of applications for completion and consistency.
  • Critical thinking skills to assess applications in line with Program Accreditation policies and procedures.
  • Ability to assess risk and appropriately escalate inquiries and applications.
  • Speaks and writes in a clear, articulate manner for individual and/or group situations.
  • Proficiency in word processing (MSWord), spreadsheets, content collaboration and management platforms, online application management systems, e‑mail and the Internet / Intranet.

Client / Customer Service Planning

  • The Coordinator, Program Accreditation coordinates activities in accordance with CPD program schedules and processes in order to ensure that Law Society programs that meet the criteria are accredited.

Client / Customer Service Delivery

  • Acts as liaison between CPD program providers and the Law Society to ensure that accreditation policies and processes are understood by external stakeholders.
  • Assesses and processes program and alternate eligible educational activity applications for accreditation of professionalism content consistently with the accreditation criteria and within service standards.
  • Responds promptly to communications from CPD program providers, licensees and Law Society staff regarding the accreditation process.

Team Membership

  • Contributes to the efficient and timely delivery of services to Law Society program developers and external CPD providers, focusing on the integration of continuous improvements in work processes and procedures.
  • Demonstrates flexibility and commitment to the team in order to support other PD&C employees to meet deadlines and provide services to members, contributes to, and participates in cross-training initiatives.

Performance Goals, Targets and Standards

  • Meets established timelines for individual workload and works with other members of the team to continuously improve processes.

The Law Society of Ontario values and respects diversity. We are committed to creating an accessible, barrier-free and inclusive workplace in compliance with the Accessibility for Ontarians with Disabilities Act (AODA). Please make any requirement you may have for accommodation during the recruitment process known when contacted. If you are unable to apply to this position due to the requirement for an accommodation of any kind, please email us at recruitment@lso.ca or call 416 947-3475.

Apply now!

Jobs.ca network

#