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Legal Aid Worker (12 months)

June 17 2022
Categories Community, Social Services, Nonprofit, Generalist, IP, Patents, Trademarks, Legal, Paralegal, Legal, Paralegal, Public Sector, Security, Protective Services, Defence
Toronto, ON • Remote

This position is responsible for supporting the District Offices by advancing a client’s legal matter. The Legal Aid Worker (LAW) will assess complex and high-risk cases and will have decision-making authority in immigration and refugee, criminal and family matters. The LAW will review financial and legal information with clients and provide them with procedural information and referrals. The LAW will provide directors, managers and staff lawyers with the details of the client’s legal matter. The LAW will assist with reporting and collecting data as required.

Reporting to: Manager, District Operations, Centralized Services Department

LAO is in the process of developing an organization-wide hybrid workplace model, taking into consideration the range of services and roles performed throughout the organization. During this development phase, the work of this role is hybrid and structured to provide greater remote work, but some in-person presence will be required.
To apply submit a cover letter & résumé.

• Review and determine financial eligibility of complex case files, including big case management and family domestic violence.
• Perform certificate file management activities, including amendments and authorizations, change of lawyer review and decision, backdates, certificate extensions, travel requests, bail reviews, preparation of Refugee Appeal Division files for review by staff lawyer, etc.
• Screen client request for reviews, including making entitlement decisions based on LAO’s financial eligibility and policy criteria to determine if a decision can be overturned, additional information is required or the client is out of timelines. If upholding a decision, preparation of the client file for the Eligibility Review Office.
• Prepare Appellate and Prerogative Remedy matters for internal review by PCMO staff lawyers.
• Review and process mental health related requests, including issuing certificates for CCB matters, facilitating CCB appointments across the province and managing ORB requests.
• Vet inmate requests from institution staff, Duty Counsel, and the private bar and in-custody application and client intake through the video process.
• Coordinate Settlement Conferences, including scheduling virtual meetings via Teams, file preparation, acting as moderator during the meeting and providing technical support to the participants.
• Assist in managing mid-level and big case files in co-ordination with other LAO departments; determine financial eligibility for complex matters, as necessary.
• Co-ordinate decision making with other LAO departments, such as Investigations, Complaints, Case Management (PCMO), etc.
• Implement performance measures in order to track certificate savings.
• Provide general information, including procedural legal information, by responding to in-person, written and phone inquiries from lawyers, clients and other legal system partners, on the status of applications, request for review, appellate review and referrals.
• Support panel management through issues review and report any issues to the Directors General.
• Prepare contribution agreements, Directions and correspondence.
• Outreach work with stakeholders, including clinics and other community agencies to promote and expand service co-ordination opportunities.
• Provide feedback to the Director on significant trends in certificate
management with respect to legal and financial issues.
• Perform other duties as required.

• Advanced writing skills
• Advanced knowledge of PeopleSoft
• Strong interpersonal, communication and interview skills
• Solid understanding of processes, rules and practice directions for all levels of court;
• Knowledge of relevant legislation;
• Detailed functional and theoretical knowledge of legal aid application rules and procedures, including client Request for Review and appellate review processes, legal and financial eligibility criteria, LASA 2020 and LAO policies and practices.
• Ability to work collaboratively with other departments, districts and offices.
• Legal worker experience an asset
• French is an asset

This position is represented by the OPSEU and the employee will be governed by the provisions of the collective agreement and union dues will be deducted bi-weekly from date of hire

Only those candidates selected for an interview will be notified by email.
Please note that all applicants are encouraged to provide a valid email address for communication purposes. Applicants may receive written correspondence regarding this job posting directly to the email address provided on their resume or to the one used to set up their Candidate Profile if applying on Njoyn. As an applicant, it is your responsibility to ensure that you check your email regularly.

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Trouble applying? For telephone support please call 1-877-427-7717 or email support: network