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Project Manager, Portfolio Management Office, Client & People Services - contract to March 31, 2023

April 9 2021
Industries Legal
Categories Legal, Paralegal, Legal, Paralegal, Management, Administration, Project management, Business analysis, Project Management, Business Analysis, Transport, Logistics, Supply Chain, Purchasing
Toronto, ON


Under the general guidance of the Manager, Portfolio Management Office, the Project Manager is responsible for project lifecycle management of specific projects within the portfolio of the Portfolio Management Office. These projects can be complex and highly diverse, average between 6 months and 18 months in duration, and require the development and management of strong working relationships with a wide range of people, including business unit representatives, end users, IT technical staff, and external contractors and vendors. The Project Manager develops resource plans, identifies and assesses risks, creates project schedules, estimates development efforts, and tracks and manages projects through to successful implementation and closure. The primary goal of the Portfolio Management Office is to achieve all the goals and objectives of each selected and chartered project, while honoring the constraints of scope, time, and budget. The Project Manager takes full and active responsibility for the projects assigned to them, in regard to the completion of those projects on time, on budget, and on scope.


  • A university (preferred) or college degree in Computer Science, Math or Engineering or equivalent, coupled with relevant, ongoing education and/or experience in project management, application procurement, application development, design and implementation.
  • Certification: Successfully completed the Project Management designation, Project Management Professional, as a minimum. Incumbents holding professional certification will be titled accordingly.
  • The Project Manager, Portfolio Management Office is a systems and support position requiring project management and technical expertise, requiring a minimum of 5 years’ progressive experience designing, planning, and executing technology projects in a multi-platform environment.
  • A solid understanding of project management, waterfall methodology and agile methodology is required.
  • Knowledge of Law Society’s systems and business culture would be an asset, as would general management experience.
  • Extensive knowledge of and experience in project management (planning, implementation, measurement) under conditions of rapid change, supporting a diverse user community.
  • Excellent communication skills related to needs identification, business process consultation, solution selling and relationship management at all levels of the organization.
  • Relevant practical experience in project management, business processes, control structures and information systems design, development and implementation will be considered in lieu of a university degree.
  • Detailed knowledge of current trends and developments in information systems and their practical applications, as they relate to scope of responsibilities.
  • Thorough understanding of application system development lifecycle and documentation requirements to support each phase in the cycle.
  • Thorough understanding of the networked, Windows environment, and MS Office programs.
  • Understanding of various architectural application frameworks.
  • Able to speak in a clear, articulate manner for individual and/or group situations.
  • Able to reason through complex spoken information.
  • Able to interpret and apply complex information.

Project Planning

  • Assists the Manager, Portfolio Management Office in the development and managing of PMO related project and resource plans.
  • For assigned projects, define project scope, goals and deliverables that support business goals in collaboration with senior management and stakeholders.
  • Estimate the resources and participants needed to achieve project goals.
  • Draft and submit budget proposals and recommend subsequent budget changes where necessary.
  • Where required, negotiate with other department managers for the acquisition of required personnel from within the company.
  • Determine and assess the need for additional staff and/or consultants and make the appropriate recruitments if necessary, during project cycle.
  • Plan and schedule project timelines and milestones using appropriate tools.
  • Evaluate business needs, and provide options regarding possible technology solutions, while also looking for ways to improve business processes and/or procedures.
  • Ensure all stakeholders receive accurate and timely information regarding projects, activities, and issues.

Project Delivery

  • For assigned projects, direct and manage project development from beginning to end.
  • Develop full-scale project plans and associated communications documents.
  • Delegate tasks and responsibilities to appropriate personnel.
  • Identify and resolve issues and conflicts within the project team.
  • Identify and manage project dependencies and critical path.
  • Develop and deliver progress reports, proposals, requirements documentation, and presentations.
  • Proactively manage changes in project scope, identify potential crises, and devise contingency plans.
  • Coach, mentor, motivate and supervise project team members and contractors, and influence them to take positive action and accountability for their assigned work.
  • Build, develop, and grow any business relationships vital to the success of the project.
  • Track project milestones and deliverables.
  • Determine the frequency and content of status reports from the project team, analyze results, and troubleshoot problem areas.
  • Define project success criteria and disseminate them to involved parties throughout project life cycle.
  • Conduct project postmortems and create a recommendations report in order to identify successful and unsuccessful project elements.
  • Ensures the project management system is kept up to date.

Special Projects and Initiatives

  • Participates in the development and implementation of special projects and initiatives within the PMO.
  • Monitors and evaluates the Law Society application delivery capabilities and provides feedback and recommendations for increased efficiency and effectiveness to the Manager, Portfolio Management Office.
  • The Project Manager assists the Manager, Portfolio Management Office with the development of project methodologies, standards, techniques, and tools, and the leveraging of new technology trends to support solution development.

Financial Responsibility

  • The Project Manager is responsible for developing project budgets, managing the financial requirements of contracts and ensuring good use of corporate financial resources as required.

Team Membership

  • Works closely with other members of the PMO and Information Technology team in the identification, diagnosis, isolation, and resolution of complex problems and/or implementations, while ensuring all parties are kept abreast on the status of the issue or issues.
  • Develops and shares expertise regarding Law Society business applications, business process, tool, development standards, and maintains up-to-date knowledge of systems and technology trends.


  • Contributes to the ongoing development of information on new technologies and trends in information technology project management, and analyzes new project management tools, techniques, or standards in support of current and future information technology needs.
  • Maintains current expertise, and acts as an expert resource to the PMO and the Law Society.

The Law Society of Ontario values and respects diversity. We are committed to creating an accessible, barrier-free and inclusive workplace in compliance with the Accessibility for Ontarians with Disabilities Act (AODA). Please make any requirement you may have for accommodation during the recruitment process known when contacted. If you are unable to apply to this position due to the requirement for an accommodation of any kind, please email us at or call 416 947-3475. network