About the role At the Safety Codes Council, we support public safety through the delivery of programs, services, and oversight across Alberta’s safety codes system. We’re looking for a Member Services Coordinator who enjoys building strong relationships, coordinating meaningful work and creating positive experiences for people. This role focuses on member experience, governance support, appeals coordination, and continuous improvement. What you’ll do Support and coordinate the member journey, from onboarding and appointments to participation and recognition Serve as a trusted point of contact for sub-council members, helping them stay informed, connected, and supported Coordinate records, documentation, meetings, and governance processes that help sub-councils operate effectively Support appeals, hearings, meetings, and engagement activities through strong coordination and communication Identify opportunities to improve processes, tools, communications, and member services What you bring Experience coordinating multi-step administrative or service processes Experience supporting members (volunteers), partners, or customers Strong organization, communication, relationship-building, and attention-to-detail skills Experience maintaining records and documentation in a professional environment Experience with governance, boards, committees, member services, legal support, or similar environments is an asset What we offer Meaningful work that supports the people who help guide Alberta's safety system A collaborative, service-oriented culture focused on learning and growth. Opportunities to grow your skills in a purpose‑driven organization Flexibility, trust, and clear expectations (details shared in the full posting) If you enjoy creating organized, positive, and well-supported experiences for others, we'd love to hear from you.