Legal Administrative Assistant & Client Coordinator
Top Benefits
About the role
Love talking to people and catching the details others miss?
Parr Business Law is a Vancouver firm serving business-owner families and incorporated professionals. We treat legal planning as a modern responsibility, not a chore, and we hold ourselves to a premium, human standard of service. Our estates practice is growing fast — we are building a system that supports multiple estate planning lawyers running 45 to 60 client sessions a month.
We are hiring a Legal Administrative Assistant & Client Coordinator to be the client-facing engine of that team.
What the role looks like:
About half your day is on the phone: discovery calls with prospective clients, follow-up calls with people who attended a webinar or paused mid-decision, and appointment confirmations. The other half is file work: preparing estate planning documents, prepping and supporting signing appointments, and keeping client files clean.
You report to our Estates Paralegal on file work, and our Office Operations Lead trains you and runs your onboarding. The two of you cross-train so each can cover the other’s vacation.
Client calls and pipeline Run discovery calls with prospective estate planning clients (we train you on our process) Work the follow-up pipeline daily: webinar attendees, no-shows, and “let me think about it” leads and get them scheduled Answer client calls, book and confirm appointments, and send confirmation emails Monitor and respond to client text messages through our messaging platform
Signings and file support Prepare, print, and support estate planning signing appointments — you are a familiar face in the room Prepare and format estate planning documents to firm standards under paralegal supervision Support probate files with document assembly, correspondence, and reporting Set up title searches and organize results Maintain clean, consistently named client files in our document system
Webinar and office support Call registrants before our estate planning webinars to confirm attendance and answer basic questions Moderate the live chat during webinars and track attendee questions Coordinate post-webinar follow-up, gift delivery, and lead status tracking Cover reception, manage incoming mail, keep supplies stocked, and book rooms for signings
What we are looking for A warm, confident phone manner — you put nervous clients at ease Comfort asking for the booking; a friendly nudge does not scare you Exceptional attention to detail — you catch the wrong middle name, the mismatched date, the missing initial Fast, accurate document production in Word and Google Workspace Reliability — you own your tasks and close loops without reminders Comfort learning new software; we use Clio, Lawmatics, Zoom, and AI tools daily Legal administrative assistant or paralegal training (Capilano, VCC, or equivalent) is an asset new graduates are welcome to apply Prior law firm, professional services, or sales experience is an asset, not a requirement
What we offer Starting salary: $60,000 per year Benefits available after 3 months A structured 90-day onboarding with recorded training and direct mentorship from our paralegal team A modern firm that invests in technology and systems, including AI tools A collaborative team culture with real ownership of your work A growth path in a firm that promotes from within as it scales
How to apply Send your resume and a short cover note to admin@parrbusinesslaw.com with the subject line “Legal Administrative Assistant, [Your Name]”. In your letter, answer this in three sentences or fewer: describe a time you caught an error that others missed. What was the error, and what happened next?
Then record a short video (60 to 90 seconds, phone quality is fine) introducing yourself and telling us about a time you turned a hesitant customer or client into a yes. Attach it or include a link.
Shortlisted candidates complete a paid skills exercise (60 to 90 minutes) before final interviews.
Checkout the posting on our website here: https://laa-hiring-6f799719.viktor.space/
About Parr Business Law
Parr Business Law is a Vancouver-based firm that specializes in supporting entrepreneurs and families by providing clear, affordable and comprehensive legal advice. We practice business and estate planning law.
Our practice includes providing advice on company formations, incorporation, wills and estates, partnerships, shareholder agreements, employee and contractor agreements, and intellectual property law.
Similar Jobs
Legal Administrative Assistant & Client Coordinator
Top Benefits
About the role
Love talking to people and catching the details others miss?
Parr Business Law is a Vancouver firm serving business-owner families and incorporated professionals. We treat legal planning as a modern responsibility, not a chore, and we hold ourselves to a premium, human standard of service. Our estates practice is growing fast — we are building a system that supports multiple estate planning lawyers running 45 to 60 client sessions a month.
We are hiring a Legal Administrative Assistant & Client Coordinator to be the client-facing engine of that team.
What the role looks like:
About half your day is on the phone: discovery calls with prospective clients, follow-up calls with people who attended a webinar or paused mid-decision, and appointment confirmations. The other half is file work: preparing estate planning documents, prepping and supporting signing appointments, and keeping client files clean.
You report to our Estates Paralegal on file work, and our Office Operations Lead trains you and runs your onboarding. The two of you cross-train so each can cover the other’s vacation.
Client calls and pipeline Run discovery calls with prospective estate planning clients (we train you on our process) Work the follow-up pipeline daily: webinar attendees, no-shows, and “let me think about it” leads and get them scheduled Answer client calls, book and confirm appointments, and send confirmation emails Monitor and respond to client text messages through our messaging platform
Signings and file support Prepare, print, and support estate planning signing appointments — you are a familiar face in the room Prepare and format estate planning documents to firm standards under paralegal supervision Support probate files with document assembly, correspondence, and reporting Set up title searches and organize results Maintain clean, consistently named client files in our document system
Webinar and office support Call registrants before our estate planning webinars to confirm attendance and answer basic questions Moderate the live chat during webinars and track attendee questions Coordinate post-webinar follow-up, gift delivery, and lead status tracking Cover reception, manage incoming mail, keep supplies stocked, and book rooms for signings
What we are looking for A warm, confident phone manner — you put nervous clients at ease Comfort asking for the booking; a friendly nudge does not scare you Exceptional attention to detail — you catch the wrong middle name, the mismatched date, the missing initial Fast, accurate document production in Word and Google Workspace Reliability — you own your tasks and close loops without reminders Comfort learning new software; we use Clio, Lawmatics, Zoom, and AI tools daily Legal administrative assistant or paralegal training (Capilano, VCC, or equivalent) is an asset new graduates are welcome to apply Prior law firm, professional services, or sales experience is an asset, not a requirement
What we offer Starting salary: $60,000 per year Benefits available after 3 months A structured 90-day onboarding with recorded training and direct mentorship from our paralegal team A modern firm that invests in technology and systems, including AI tools A collaborative team culture with real ownership of your work A growth path in a firm that promotes from within as it scales
How to apply Send your resume and a short cover note to admin@parrbusinesslaw.com with the subject line “Legal Administrative Assistant, [Your Name]”. In your letter, answer this in three sentences or fewer: describe a time you caught an error that others missed. What was the error, and what happened next?
Then record a short video (60 to 90 seconds, phone quality is fine) introducing yourself and telling us about a time you turned a hesitant customer or client into a yes. Attach it or include a link.
Shortlisted candidates complete a paid skills exercise (60 to 90 minutes) before final interviews.
Checkout the posting on our website here: https://laa-hiring-6f799719.viktor.space/
About Parr Business Law
Parr Business Law is a Vancouver-based firm that specializes in supporting entrepreneurs and families by providing clear, affordable and comprehensive legal advice. We practice business and estate planning law.
Our practice includes providing advice on company formations, incorporation, wills and estates, partnerships, shareholder agreements, employee and contractor agreements, and intellectual property law.