Top Benefits
About the role
Account Manager Location: Toronto (Hybrid) Type: Full-time Start Date: Immediate
About BorderPass BorderPass is on a mission to simplify global mobility. We help international students and workers navigate the complex immigration process by combining legal expertise with powerful technology. Our platform enables students, employers, and institutions to seamlessly manage immigration compliance and related requirements, ensuring a smooth journey from application to arrival.
We are one of the fastest-growing companies in North America and are looking for driven people to join us as we scale.
About the Role We’re looking for an Account Manager to join our Sales team. You will be the primary point of contact for our institutional partners, ensuring they are getting maximum value from BorderPass. Your role will focus on building strong relationships, driving adoption of our platform, identifying growth opportunities, and ensuring client satisfaction.
What You’ll Do Manage and grow relationships with existing institutional clients (universities, colleges, and employers). Serve as the trusted advisor to clients, ensuring they are engaged, satisfied, and seeing ROI from our platform. Proactively identify opportunities for upselling and cross-selling additional BorderPass products and services. Collaborate with our legal, product, and support teams to resolve client issues quickly and effectively. Lead regular business reviews with clients to align on outcomes, usage, and opportunities for deeper engagement. Track and report on account health, client feedback, and renewal likelihood. Support the sales team in referrals, case studies, and expanding accounts.
What We’re Looking For 3+ years of experience in account management, customer success, or related roles (SaaS or professional services preferred). Strong communication, presentation, and relationship-building skills. Proven ability to identify opportunities for account growth and close upsells. Highly organized with strong attention to detail and follow-through. Comfortable working cross-functionally in a fast-paced, high-growth environment. A proactive, client-first mindset with a bias for action.
Why Join Us Work at the intersection of technology and global mobility, solving real problems for students and institutions. Be part of a high-growth company with meaningful opportunities to advance your career. Competitive compensation, equity, and benefits. High ownership and autonomy in managing client relationships and driving revenue growth.
About BorderPass
BorderPass is an award-winning digital platform designed to facilitate the immigration journey for students, educational institutions, newcomers, and employers. The platform provides tools and lawyer-verified guidance to study, work, and live in a new country with a full spectrum of services including visa applications, document management, and practical settlement assistance such as housing and career support.
BorderPass was developed by experts in law and technology who believe that increasing access to legal support improves immigration outcomes. This approach facilitates a smooth transition for over 60,000 newcomers on the platform, enables regulatory compliance for leading colleges and universities, and promotes sustainable growth for local communities and national economies.
Similar Jobs
Top Benefits
About the role
Account Manager Location: Toronto (Hybrid) Type: Full-time Start Date: Immediate
About BorderPass BorderPass is on a mission to simplify global mobility. We help international students and workers navigate the complex immigration process by combining legal expertise with powerful technology. Our platform enables students, employers, and institutions to seamlessly manage immigration compliance and related requirements, ensuring a smooth journey from application to arrival.
We are one of the fastest-growing companies in North America and are looking for driven people to join us as we scale.
About the Role We’re looking for an Account Manager to join our Sales team. You will be the primary point of contact for our institutional partners, ensuring they are getting maximum value from BorderPass. Your role will focus on building strong relationships, driving adoption of our platform, identifying growth opportunities, and ensuring client satisfaction.
What You’ll Do Manage and grow relationships with existing institutional clients (universities, colleges, and employers). Serve as the trusted advisor to clients, ensuring they are engaged, satisfied, and seeing ROI from our platform. Proactively identify opportunities for upselling and cross-selling additional BorderPass products and services. Collaborate with our legal, product, and support teams to resolve client issues quickly and effectively. Lead regular business reviews with clients to align on outcomes, usage, and opportunities for deeper engagement. Track and report on account health, client feedback, and renewal likelihood. Support the sales team in referrals, case studies, and expanding accounts.
What We’re Looking For 3+ years of experience in account management, customer success, or related roles (SaaS or professional services preferred). Strong communication, presentation, and relationship-building skills. Proven ability to identify opportunities for account growth and close upsells. Highly organized with strong attention to detail and follow-through. Comfortable working cross-functionally in a fast-paced, high-growth environment. A proactive, client-first mindset with a bias for action.
Why Join Us Work at the intersection of technology and global mobility, solving real problems for students and institutions. Be part of a high-growth company with meaningful opportunities to advance your career. Competitive compensation, equity, and benefits. High ownership and autonomy in managing client relationships and driving revenue growth.
About BorderPass
BorderPass is an award-winning digital platform designed to facilitate the immigration journey for students, educational institutions, newcomers, and employers. The platform provides tools and lawyer-verified guidance to study, work, and live in a new country with a full spectrum of services including visa applications, document management, and practical settlement assistance such as housing and career support.
BorderPass was developed by experts in law and technology who believe that increasing access to legal support improves immigration outcomes. This approach facilitates a smooth transition for over 60,000 newcomers on the platform, enables regulatory compliance for leading colleges and universities, and promotes sustainable growth for local communities and national economies.