Receptionist
About the role
Part-time Receptionist (Coverage) — $23–25/hour
Six-month temporary term with possibility of extending, start date as soon as possible Edelmann & Co., a progressive, reputable criminal and immigration law firm in downtown Vancouver, seeks a part-time receptionist to provide coverage.
The schedule • Every Wednesday, 9:00 a.m. to 5:00 p.m. — minimum 8 hours per week • Four or more additional days per month on average, as coverage for staff vacation, sick days, and periods of high workload. These shifts are offered as they arise, and we will give as much notice as we can. We anticipate two shifts per week for the first month. • This is a temporary role at this time, for a six-month term, with the possibility that it may extend.
Duties include • Answering phones and emails, and directing client inquiries • Greeting clients in person • Booking intake consultations, meetings, scheduling interpreters, and managing the office calendar • Gathering relevant information to triage new clients, and liaising with lawyers for intake • Taking and processing payments • General scanning, filing, and saving intake documents • Data entry and general administrative file organization • Ordering supplies and basic office cleaning / upkeep • Ad hoc trips to the post office or for office supplies (nearby) • Other basic office tasks, as required
Skills required • Ability to keep all client information well organized and completely confidential • Ability to gather information from distressed or anxious callers with patience and discretion • Ability to recognize time-sensitive matters and escalate them promptly • Ability to prioritize and multi-task under pressure • A pleasant and professional phone manner • Sound judgement in decision-making • Good computer skills, with the ability to learn new software • Comfortable dealing with people from a variety of cultural, educational, and economic backgrounds • Fluent in English, oral and written • Previous experience in client facing / front desk / reception roles,
Assets • Demonstrated interest in working with various cultures and marginalized communities • Fluency in another language (Spanish, Mandarin, Cantonese, Arabic, Farsi, or Punjabi) • Understanding of any of the following: the experiences of communities facing persecution, persons who experience mental health issues, and issues facing queer and transgender communities
Training and support Training and ongoing support are provided. Legal assistants and lawyers are available for questions during your shifts, and we maintain ongoing office chats for support on various topics.
Remuneration: $23–25 per hour, depending on experience.
To apply, please submit a cover letter and resume to manager@edelmann.ca, reference “Part-time Receptionist Position.” Please do not call about this posting. Please do not apply directly through linked in as we will not consider these applications.
We are aiming to hire over the next two weeks.
We thank all applicants for their interest, but we will respond only to candidates who are being considered for an interview. We will not consider applicants who apply solely through the online platform.
About Edelmann and Company Law Offices
Edelmann and Company is a progressive law firm located in Vancouver's historic Gastown neighbourhood. We practice in the areas of immigration, refugee and criminal law. We represent individuals at all stages of immigration, refugee and citizenship processes, assisting to acquire or retain status in Canada. The focus of our litigation practice includes the transnational aspects of criminal law, including extradition, border-related prosecutions and a full range of criminal appeals. We also provide a full range of immigration services for individuals seeking to visit or acquire status in Canada, including assistance with visas, work or study permits, permanent residence and citizenship applications.
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Receptionist
About the role
Part-time Receptionist (Coverage) — $23–25/hour
Six-month temporary term with possibility of extending, start date as soon as possible Edelmann & Co., a progressive, reputable criminal and immigration law firm in downtown Vancouver, seeks a part-time receptionist to provide coverage.
The schedule • Every Wednesday, 9:00 a.m. to 5:00 p.m. — minimum 8 hours per week • Four or more additional days per month on average, as coverage for staff vacation, sick days, and periods of high workload. These shifts are offered as they arise, and we will give as much notice as we can. We anticipate two shifts per week for the first month. • This is a temporary role at this time, for a six-month term, with the possibility that it may extend.
Duties include • Answering phones and emails, and directing client inquiries • Greeting clients in person • Booking intake consultations, meetings, scheduling interpreters, and managing the office calendar • Gathering relevant information to triage new clients, and liaising with lawyers for intake • Taking and processing payments • General scanning, filing, and saving intake documents • Data entry and general administrative file organization • Ordering supplies and basic office cleaning / upkeep • Ad hoc trips to the post office or for office supplies (nearby) • Other basic office tasks, as required
Skills required • Ability to keep all client information well organized and completely confidential • Ability to gather information from distressed or anxious callers with patience and discretion • Ability to recognize time-sensitive matters and escalate them promptly • Ability to prioritize and multi-task under pressure • A pleasant and professional phone manner • Sound judgement in decision-making • Good computer skills, with the ability to learn new software • Comfortable dealing with people from a variety of cultural, educational, and economic backgrounds • Fluent in English, oral and written • Previous experience in client facing / front desk / reception roles,
Assets • Demonstrated interest in working with various cultures and marginalized communities • Fluency in another language (Spanish, Mandarin, Cantonese, Arabic, Farsi, or Punjabi) • Understanding of any of the following: the experiences of communities facing persecution, persons who experience mental health issues, and issues facing queer and transgender communities
Training and support Training and ongoing support are provided. Legal assistants and lawyers are available for questions during your shifts, and we maintain ongoing office chats for support on various topics.
Remuneration: $23–25 per hour, depending on experience.
To apply, please submit a cover letter and resume to manager@edelmann.ca, reference “Part-time Receptionist Position.” Please do not call about this posting. Please do not apply directly through linked in as we will not consider these applications.
We are aiming to hire over the next two weeks.
We thank all applicants for their interest, but we will respond only to candidates who are being considered for an interview. We will not consider applicants who apply solely through the online platform.
About Edelmann and Company Law Offices
Edelmann and Company is a progressive law firm located in Vancouver's historic Gastown neighbourhood. We practice in the areas of immigration, refugee and criminal law. We represent individuals at all stages of immigration, refugee and citizenship processes, assisting to acquire or retain status in Canada. The focus of our litigation practice includes the transnational aspects of criminal law, including extradition, border-related prosecutions and a full range of criminal appeals. We also provide a full range of immigration services for individuals seeking to visit or acquire status in Canada, including assistance with visas, work or study permits, permanent residence and citizenship applications.