12 Month Contract

Randstad, the world’s leading talent company and a partner of choice to clients, is hiring a Junior Risk & Claims Management Specialist to join our internal Randstad family for a 12 month contract. We are seeking a proactive and detail-oriented Junior Risk & Claims Management Specialist to oversee our incident reporting and claims mitigation processes. In this critical role, you will serve as one of the primary points of contact for all lines of business, ensuring that workplace injuries and incidents are investigated, documented, and managed with the highest level of accuracy. Your goal is to minimize organizational risk, support our field teams, and promote a culture of safety and early return-to-work (RTW) success.. What you get to do: Incident Response: Act as the first point of contact for all lines of business regarding incident and injury reporting on non work related claims, first aid, near misses, no lost time claims and modified no loss time claims .Taking the initial report when a client calls to report an accident or damage. Initial investigation with the talent. End-to-End Processing: Oversee the claims submission process, ensuring all data and forms are transferred to various workers compensation boards within legally prescribed timelines.Gathering police reports, client incident reports, photos, witness statements, camera footage, and medical receipts to attach to a claim file. Field Support & Coaching: Guide branch managers through workplace accident investigations, ensuring reports are comprehensive and required actions are followed through. Modified Work Program Management: Act as the ongoing liaison between the field, the injured workers and champion early return-to-work strategies. i.e. medical follow ups, drafting modified work offers, timesheets, managing the modified work etc. Appeals & Documentation: Assist in the preparation of formal appeal submissions and maintain meticulous records of all claims activity. Customer Service: Handling all certification of insurance requests and generic certificate of Insurance, clearance certificates. Administrative Task: Mail (Digital mailroom - Xerox), Mail in CNESST portal,other duties as required. What you need to bring:

Proven experience in disability management, workers' compensation claims, or risk management is an asset Knowledge: Strong understanding of regional occupational health and safety legislation and workers' compensation board processes. Communication: Exceptional interpersonal skills with the ability to coach field staff and influence stakeholders at all levels. Analytical Thinking: Ability to spot trends in data and translate them into actionable safety improvements. Organization: Highly organized with the ability to manage multiple moving files while meeting strict legal deadlines. Bilingual fluency: Confidently communicate in both French and English Preferred What's in it for you: Work-Life balance: Embrace a remote work environment with a competitive salary. Dynamic environment: Thrive in an atmosphere with diverse challenges and opportunities for continuous learning. Collaborative leadership: Work with a leadership team committed to a collaborative and participatory approach. Our organization is across Canada and in 38 countries. As detailed in the job description, this job involves communicating, both verbally and in writing, with other Randstad teams located across Canada and with our international clients and partners. [Indeed, international customers and partners represent the major part of our activities]. Based on an evaluation, we have determined that the duties of the Junior Risk & Claims Management Specialist position require knowledge of English in addition to French (oral and written). We also determined that the English language skills already required of other employees do not permit the performance of English language skills related tasks to the Junior Risk & Claims Management Specialist position. However, Randstad limits as much as possible the number of positions for which the knowledge of another language is required to ensure the effective accomplishment of its mission.